Two-Factor Authentication (2FA)

What is Two-Factor Authentication?

An extra security step. When you sign up or sign in, you'll verify your account with a 4-digit code we send to your email. Even if someone has your password, they can't access your account without this code.

Didn't get a code?

1. Check your SPAM folder

Sometimes our emails end up in the wrong folder. Look for an email from team@happynumbers.com with the subject "Your verification code for Happy Numbers.”

2. Verify that your email is correct

Check the email address that you entered.

If you made a typo, the code won't arrive in your inbox. Go back and re-enter the correct email.

3. Click "resend code"

If you still don't see the code after checking SPAM, click the "resend code" button on the verification screen. You'll have to wait 60 seconds before you can request another code. A new email should arrive within a few seconds.

πŸ’‘ Still nothing? Wait a bit longer β€” sometimes the email takes a few seconds to arrive. Also, make sure you're checking the correct email inbox if you have multiple email accounts.

Code doesn't work?

  • Use only numbers (no spaces)
  • Make sure you’re using the code from the latest email
  • Check for expiration: codes expire after 20 minutes

❗Never share your code with anyone. We will never ask for it.

FAQ

Can I turn off Two-Factor Authentication?

No, it's required. It protects your account and student data.

What if I lose my email?

Contact cs@happynumbers.com. We'll help you regain access after verifying you own the account.

Why did I get a code I didn't request?

Someone may have entered your email by accident. Just ignore it β€” your account won't be accessed unless you enter the code.

Still stuck?

Reach out to: cs@happynumbers.com

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