I'm missing a student. What can I do?

Don't see one of your students? Here's what to do.

If your school or district uses Clever or ClassLink, start by checking a few things there:

  • Has the student been added to your roster?
  • Are they assigned to the correct class?
  • Is your district sharing data with Happy Numbers?

If everything looks correct on the Clever or ClassLink side but the student still isn't showing up, just reach out to us at support@happynumbers.com and share:

  • Student name
  • Teacher email address

We'll take it from there and check things on our end.

Using a Clever Library account?

If you make changes to your roster in Clever, those updates will automatically sync to Happy Numbers. It may take a few minutes to complete, so don't worry if the changes aren't instant.

Roster Not Syncing Correctly?

If your Clever Library roster appears correct but students aren't showing up in Happy Numbers, or if the roster information is incorrect, check out this article:

I use Happy Numbers through Clever Library, but I don't see my roster/ the roster is incorrect.

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